Privacy Policy

Last updated: March 31, 2026

Question Bank Hub ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website at questionbankhub.com.

1. Information We Collect

We collect the following personal information:

• Email address — when you subscribe to our mailing list via the waitlist signup form.
• Usage data — anonymized analytics data including pages visited, time on site, scroll depth, and click interactions, collected via Google Analytics 4 and Microsoft Clarity.
• Device information — browser type, operating system, screen resolution, and general geographic region (country/province level), collected automatically by analytics tools.

We do not collect payment information, government identification, or sensitive personal data through this website.

2. How We Use Your Information

• Mailing list — to send you exam prep resources, new trade releases, and platform launch updates. You will only receive emails if you have provided express consent via our signup form.
• Analytics — to understand how visitors use our site so we can improve content and user experience. Analytics data is aggregated and cannot identify you personally.

3. Third-Party Services

We use the following third-party services to operate our website:

• Zoho Campaigns (Zoho Corporation) — email mailing list management. Zoho Privacy Policy
• Google Analytics 4 (Google LLC) — website traffic analytics. Google Privacy Policy
• Microsoft Clarity (Microsoft Corporation) — heatmap and session recording analytics. Microsoft Privacy Statement
• Vercel (Vercel Inc.) — website hosting. Vercel Privacy Policy

4. Cookies

Our website uses cookies and similar technologies for analytics purposes. These include:

• Google Analytics cookies (_ga, _ga_*) — used to distinguish unique users and sessions. Expire after 2 years.
• Microsoft Clarity cookies (_clck, _clsk, CLID) — used to track user interactions for heatmaps. Expire after 1 year.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some features.

5. Your Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for email communications at any time
• Unsubscribe from our mailing list via the link included in every email

To exercise any of these rights, contact us at info@questionbankhub.com.

6. Data Retention

We retain your email address for as long as you remain subscribed to our mailing list. If you unsubscribe, your email is removed from our active list within 30 days. Consent records are retained for 3 years as required by Canada's Anti-Spam Legislation (CASL).

7. Data Security

We take reasonable measures to protect your personal information, including using encrypted connections (HTTPS), secure third-party services, and access controls. However, no method of internet transmission is 100% secure.

8. Canadian Anti-Spam Legislation (CASL)

We comply with CASL. We only send commercial electronic messages to individuals who have provided express consent. Every email includes our business identity, contact information, and a clear unsubscribe mechanism.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Question Bank Hub
Email: info@questionbankhub.com